Solved: SIM card contract progress

Maddie96 · ‎12-01-2020

I have ordered a SIM card contract 4 days ago I received the email the day of purchase to say we will email or text the progress of the SIM card but I have not yet received an email 4 days later how do I found out if my contract only SIM card is on its way ?

jonsie · ‎12-01-2020

Give customer service a call

Guide: How to find help & contact O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎12-01-2020

Give customer service a call

Guide: How to find help & contact O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎12-01-2020

@Maddie96

You need to call customer service to check Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎14-01-2020

Hey @Maddie96 any luck with customer services in relation to your sim delivery?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
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→ Have a query about your account? login to My O2 for help

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