SIM UPGRADE TO 5G

[Saint17]

I was recently called by 073080 353863 regarding a free upgrade from 4G to 5G sim.

They asked for my email address (which is odd as O2 have had my address for years) and said i needed to open the email and verify the link while he was on the phone. He also if if i remembered my User Name and Password. I am guessing this is a scam to get into my account.

If someone could please acknowledge this and also hopefully this will assist others to avoid it....

Thank you,

Steve.

[MI5 · Accepted solution]

@Saint17 

It's a well known scam.

Forward the scam number to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam...

Change your O2 password too and any others that use the same details.

Notify your bank if you haven't done so already.

[Saint17]

Thank you

[MI5]

Welcome

[Mikfaeglesga]

 Just had roughly the same thing from a withheld number, they hung up when I asked if they knew my name

[Oxonian]

If you gave them any personal details whatsoever @Mikfaeglesga, please follow the guidance provided by @MI5 above. 👍