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Level 1: Joiner
Posts: 2
Registered: ‎14-08-2019
Accepted Solution

SIM SWAP

NEW SIM IS NOT WORKING

Level 1: Joiner
Posts: 2
Registered: ‎14-08-2019

Re: SIM SWAP

NEW SIM ISNT WORKING
Posts: 73,246
Topics: 688
Registered: ‎14-01-2013

Re: SIM SWAP

Hi @GOPAL 

Have you activated your new sim? If not, then follow the advice here

https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

 

Are you trying to do a sim swap? If so, follow the advice here https://swapmysim.o2.co.uk/

 

Hope that helps and welcome to the forumWelcome

*The Game Is On*


Former Staff
Posts: 5,405
Registered: ‎18-04-2018

Re: SIM SWAP

Good morning @GOPAL, and welcome to the forum Wave

 

I'm really sorry to hear you're having some issues with your new SIM - did the advice above help you get it sorted?

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