on 14-08-2019 06:58
on 14-08-2019 07:37
on 14-08-2019 07:37
Hi @GOPAL
Have you activated your new sim? If not, then follow the advice here
https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim
Are you trying to do a sim swap? If so, follow the advice here https://swapmysim.o2.co.uk/
Hope that helps and welcome to the forum
Veritas Numquam Perit
on 14-08-2019 07:01
on 14-08-2019 07:37
on 14-08-2019 07:37
Hi @GOPAL
Have you activated your new sim? If not, then follow the advice here
https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim
Are you trying to do a sim swap? If so, follow the advice here https://swapmysim.o2.co.uk/
Hope that helps and welcome to the forum
Veritas Numquam Perit
on 15-08-2019 08:24
Good morning @GOPAL, and welcome to the forum
I'm really sorry to hear you're having some issues with your new SIM - did the advice above help you get it sorted?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?