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SIM SWAP

GOPAL
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

NEW SIM IS NOT WORKING

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Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
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Registered:

Hi @GOPAL 

Have you activated your new sim? If not, then follow the advice here

https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

 

Are you trying to do a sim swap? If so, follow the advice here https://swapmysim.o2.co.uk/

 

Hope that helps and welcome to the forumWelcome

Veritas Numquam Perit

Girl in a jacket

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GOPAL
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
NEW SIM ISNT WORKING
Message 2 of 4
613 Views

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @GOPAL 

Have you activated your new sim? If not, then follow the advice here

https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

 

Are you trying to do a sim swap? If so, follow the advice here https://swapmysim.o2.co.uk/

 

Hope that helps and welcome to the forumWelcome

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
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EmilieT
Former Staff
  • 5434 Posts
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  • 65 Solutions
Registered:

Good morning @GOPAL, and welcome to the forum Wave

 

I'm really sorry to hear you're having some issues with your new SIM - did the advice above help you get it sorted?

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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