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SIM Failure

JonathanMartin
Level 1: Joiner
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I have a SIM failure on my iPhone XS Max, tried reinserting/cleaning the SIM but no change.

Any ideas how to proceed as the o2 stores are currently closed?
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Cleoriff
Level 94: Supreme
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@JonathanMartin 

You would need to call customer services Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
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JonathanMartin
Level 1: Joiner
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Have tried but get the ‘Unable to answer your call at the moment’ message and then the call cuts off.

Been without any service now for 1 week, have been trying continually since then to get through.
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