Solved: SIM CARD

jackirish · ‎27-07-2019

hi

my phone has broken ab=nd need a new phone lus a new simcard as that will not work ...if i get a new simcard cani keep my own number

MI5 · ‎27-07-2019

@jackirish

Either contact customer services Guide: How to find help & contact O2 or pop into your local O2 shop and you can get a new sim with your number for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-07-2019

@jackirish

Either contact customer services Guide: How to find help & contact O2 or pop into your local O2 shop and you can get a new sim with your number for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎27-07-2019

They will also help you to upgrade if you need a new phone too. Have a look at the shop pages to see if there is a phone you would like to choose and select a tariff that suits your needs.

#https://www.o2.co.uk/shop

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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