SGS 4 Pre-order Price Reduction

[Anonymous]

Hi all.

I preordered an S4 on 2th April when the up-front cost of the £37p/m tarrif was £99.99. Noticed today it's dropped to £69.99 for the same deal.

Got onto web chat with a thouroughly unhelpful guy who told me that it was basically tough, I'd pay the higher price or I could cancel. Spoke to phone support after fuming to myself, and she clarified some internal paperwork that anyone who's preordered at a higher price will be refunded/charged the lower price when it's released.

Just an FYI if anyone else had the same query

[MI5]

I might get the One now and the S4 later as I can't decide

[Anonymous]

Sounds a good idea do you buy all sim free?

[MI5]

Yes, always... makes them easier to sell on when I get bored....

[Anonymous]

plus more money you get back on selling them

[Anonymous]

the title of this thread was aimed at the price reduction from 99 quid to 70 quid for the pre order of the S4, i am one of the muppets that paid 99 quid... i was hoping to get a refund for the difference thats all

[perksie]

I guess you could cancel and re-order.

[Anonymous]

think i read somewhere that if you phoned cs & told them that you bought it at the original price then they would refund the differenc

[Anonymous]

I hope they do offer to refund the difference. I only noticed by accident and thought it a bit cheeky after my Visa has already been charged the £99.99.

I had no luck through web chat and O2 are ignoring the two tweets I sent, so I'm guessing they don't want too many people asking for money back?

I've yet to phone support.

[MI5]

A phone call is the ONLY way you are gonna get anywhere with this....

[Anonymous]

Figured that would be the case... :robotwink: cheers MI5.