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Sasca · ‎15-12-2021

Hi Ive just received my upgrade galaxy s21 +5g. I cannot charge it as their is no socket.

gmarkj · ‎15-12-2021

If you mean it doesn't include a charger @Sasca , Samsung among others now assumes that people will use their old charger.

This is from the S21+ page in the o2 shop:

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Sasca · ‎15-12-2021

I have received my upgrade Samsung Galaxy S21+5G I cannot charge it as it has no Socket

gmarkj · ‎15-12-2021

If you mean it doesn't include a charger @Sasca , Samsung among others now assumes that people will use their old charger.

This is from the S21+ page in the o2 shop:

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

SAMSUNG S21+5G