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S20 Ultra and Lockdown

Titus
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Hi, 

I pre-ordered S20 Ultra on 06/03/2020 from the store and i was told that the phone will arrive up to 31/03/2020. But at the moment all o2 shops are closed. Is anyone in the same situation?

 

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Cleoriff
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@Titus 

I expect they are. Not sure if your phone even reached the store if honest.

The only people who will know are customer services but they are running a limited service Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Titus
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I was supposed to receive the phone by 31st of March, instead i got a text that the delivery is delayed and o2 will contact me in the same week. That was 3 weeks ago. Nobody phoned me for an update. I contacted the o2 customer service and they said that someone from o2 will call me back, that was 2 weeks ago. Is anyone in the same situation?
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