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S20 Ultra - Delayed Delivery

Rbarkley82
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Hi All,

   I understand this is a community forum but thought I would ask anyway. When I ordered the S20 Ultra it said Upto 4 weeks delivery. Its now changed to 5 weeks. Just curious, does this mean 4 week (but now 5 weeks) or could it be earlier?

 

Cheers

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gmarkj
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Working in a home delivery industry, the "up to" date normally means that based on current shipping forecasts that is the latest you should receive it - at point of ordering.
So if you ordered and it said up to 4 weeks you should receive it within 4 weeks.
Any changes after that are for customers that place their order after you.
As this is pre-order then I think o2 will have had a schedule of when they are getting deliveries and orders up to a certain point will be 4 weeks and after that is 5.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
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@Rbarkley82 

I doubt it will be earlier than stated. O2 have to rely on the allocation of stock they are allowed.

Best of luck anyway and welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket
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gmarkj
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Working in a home delivery industry, the "up to" date normally means that based on current shipping forecasts that is the latest you should receive it - at point of ordering.
So if you ordered and it said up to 4 weeks you should receive it within 4 weeks.
Any changes after that are for customers that place their order after you.
As this is pre-order then I think o2 will have had a schedule of when they are getting deliveries and orders up to a certain point will be 4 weeks and after that is 5.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
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@Rbarkley82 

Timing for pre orders is based entirely on the number of devices the manufacturer is supplying V's the number of pre orders obtained by the network.

There will be an immediate allocation for release day then further deliveries in the weeks following.

Your "estimate" is based on balancing those two figures.

It could be earlier but equally, it could be later.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Rbarkley82
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Fingers crossed its sooner rather than later grin

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Craig88
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When i pre ordered mine it says get it 3 days before launch
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Rbarkley82
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have you been notified about despatch yet?
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Matt91
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I pre ordered a S20 Ultra and have just had confirmation with DPD tracking number yahoo

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Heko
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What date did u place your order 

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Matt91
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It was on the 11th of Feb at 8pm just as the unpacked event finished.  Tracking also showing in the "my orders" section of my o2 account now. 

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