It might well be that the amount of traffic on the network slows down the speed for everyone near the airport.
The same could be true of where you live.
Things to try to check:
- get a replacement sim (in case of a faulty sim)
- try your sim in another phone and another sim in your phone (checks if both or either have an issue)
If you do all of those and see no change, you can try reporting an issue on the My Network app.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
