Ruined xmas

on 01-01-2018 09:32
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-01-2018 09:32
ow, what an absolute joke O2 are. I applied to get my old contract phone unlocked as i had just got a new contract with o2 so was going to give my old phone to my daughter for christmas. I applied to get it unlocked in early December only to be rejected 2 times because they said its not an O2 phone! What an absolute joke, its been my phone with O2 for the past two years and it ruined her xmas present as i wanted to give her the phone to go travelling with so i ended up having to buy one for her that wasnt as good. Awful terrible treatment of a long standing customer.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-01-2018 09:49
Hi @Anonymous Out of interest where did you actually buy the phone from? . I know you were with O2 but if the phone came from Carphone Warehouse (on O2 contract) it would have been unlocked anyway. CPW sell only unlocked phones (except iPhones)
Did you ever try another sim in the phone to check?
A guide to unlocking here https://community.o2.co.uk/t5/How-to-guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131
Veritas Numquam Perit
- 153086 Posts
- 652 Topics
- 29218 Solutions
on 01-01-2018 10:45
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 01-01-2018 10:45
Why didn’t you come here to ask us in early December and we could have helped you then?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

