Roma data

[AbbyFlynn92]

I had my phone on for half an hour. Didnt know my roma data was On and it was in my bag . Im not getting charge £55 i cant enough this ?

[AbbyFlynn92]

I mean im now getting charge for £55 for hour half ?

[Cleoriff]

@AbbyFlynn92 

Are you in the UK? If you had mobile data on for 30 minutes you would not have been charged £55.

Check your phone and see what's been used.

If you need to call O2, then use any number in this guide Guide: Coronavirus Community Help and Support 

Check this guide as well Guide: Tips to avoid unexpected charges on your bill 

[MI5]

@AbbyFlynn92 

Chargesfor roaming data vary depending on the country you ae in.

In the EU you can use UK allowance with no extra charges, but for outside of the EU, see the guide here Guide: Roaming MegaGuide