cancel
Showing results for 
Search instead for 
Did you mean: 

Roaming

Ej14788
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am in Portugal and my phone data and signal isn’t working. My roaming is turned on. Help please?

Message 1 of 2
658 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144287 Posts
  • 634 Topics
  • 27641 Solutions
Registered:

@Ej14788 

1 - Try manually searching for a different network.

2 - If using an iPhone, change your data apn to "monile.o2.co.uk"

3 - Call o2 to check for any roaming bars Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
652 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 144287 Posts
  • 634 Topics
  • 27641 Solutions
Registered:

@Ej14788 

1 - Try manually searching for a different network.

2 - If using an iPhone, change your data apn to "monile.o2.co.uk"

3 - Call o2 to check for any roaming bars Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
653 Views