03-09-2017 00:52
03-09-2017 00:52
03-09-2017 00:57
03-09-2017 00:57
Parts of Greece are close to Turkey.........did you connect to a Turkish network ?
If you auto-connect to networks rather than manual connect then that is a possibility.
03-09-2017 07:26
03-09-2017 07:26
Hi @Anonymous All charges are shown here https://www.o2.co.uk/shop/international/using-phone-abroad
You can see a break down of charge in MyO2 http://www.o2.co.uk/myo2
Also if you went over your allowances you would have been charged
As said above if you were near to Turkey and connected to one of those networks you would also have incurred charges...
Veritas Numquam Perit
03-09-2017 08:19 - edited 03-09-2017 08:20
03-09-2017 08:19 - edited 03-09-2017 08:20
See "how to prevent accidental roaming" here
https://www.o2.co.uk/help/pay-monthly/using-your-phone-abroad
Accidental roaming occurs when you're in an area close to a national border and your phone picks up the network across the border. If this happens, you may be charged as though you were roaming in the country across the border. You can prevent this by choosing manual, rather than automatic, network selection on your handset and then manually choosing the O2 network. This way if you lose the O2 network, your handset won't try to connect you to a different one.
04-09-2017 09:26
04-09-2017 09:26
Hey @Anonymous It's very likely as the guys have stated above that you inadvertently connected to a Turkish network but it would be great if you could confirm this and let us know
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