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Roaming not working

Goshko
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‎07-10-2020 13:56 - edited ‎07-10-2020 13:59

‎07-10-2020 13:56 - edited ‎07-10-2020 13:59

My roaming not working but im receive messages, have full signal!

I can't make calls and send messages!

using: pay as you go

location: Bulgaria 

Please help 

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MI5
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on ‎07-10-2020 14:02

on ‎07-10-2020 14:02

@Goshko 

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars. You can use Skype if unable to call normally Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎08-10-2020 17:56

on ‎08-10-2020 17:56

Hi @Goshko , how are you getting on with roaming today? Did the above suggestion help you out with this?

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Goshko
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on ‎08-10-2020 19:22

on ‎08-10-2020 19:22

Yes, but only when set to off the automatic searching the operators, working for 2-3 min and same problem again
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MI5
Level 94: Supreme
In response to Goshko
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on ‎08-10-2020 19:50

on ‎08-10-2020 19:50

Must be a problem with the local networks and roaming phones then @Goshko 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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