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Level 1: Joiner
Posts: 5
Registered: ‎04-05-2019

Roaming not working

[ Edited ]

Im currently in iceland and my mobile data doesnt work...i followed by steps what i ve been told and still nothing...

Posts: 97,100
Topics: 757
Registered: ‎14-01-2013

Re: Roaming not working

@matKart 

What phone have you got? Also does everything else work, ie calls and texts?

*The Game Is On*

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Posts: 114,164
Topics: 569
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Registered: ‎04-04-2012

Re: Roaming not working

@matKart tell us exactly what you have tried please. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 5
Registered: ‎04-05-2019

Re: Roaming not working

Samsung galaxy note 8 everythings works apart from data
Level 1: Joiner
Posts: 5
Registered: ‎04-05-2019

Re: Roaming not working

Well i tried to switch for 3 g all manual settings
Level 1: Joiner
Posts: 5
Registered: ‎04-05-2019

Re: Roaming not working

All manual settings i went through
Posts: 97,100
Topics: 757
Registered: ‎14-01-2013

Re: Roaming not working

Have you tried another manual network search?

*The Game Is On*

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Level 1: Joiner
Posts: 5
Registered: ‎04-05-2019

Re: Roaming not working

I tried
Posts: 114,164
Topics: 569
Solutions: 15,377
Registered: ‎04-04-2012

Re: Roaming not working

Call customer service and ask them to remove any roaming bars.
I assume you have got roaming turned on in your data settings?
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 83,212
Topics: 577
Solutions: 4,092
Registered: ‎04-01-2009

Re: Roaming not working

Have you recently upgraded or changed tariff ?

Did you by any chance have an iPhone before?

Check your apn, it should be  mobile.o2.co.uk