cancel
Showing results for 
Search instead for 
Did you mean: 

Roaming not working

matKart
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Im currently in iceland and my mobile data doesnt work...i followed by steps what i ve been told and still nothing...

Message 1 of 11
5,181 Views
10 REPLIES 10

Cleoriff
Level 94: Supreme
  • 131603 Posts
  • 839 Topics
  • 7618 Solutions
Registered:

@matKart 

What phone have you got? Also does everything else work, ie calls and texts?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 11
4,996 Views

MI5
Level 94: Supreme
  • 153540 Posts
  • 653 Topics
  • 29306 Solutions
Registered:

@matKart tell us exactly what you have tried please. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 11
4,990 Views

matKart
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Samsung galaxy note 8 everythings works apart from data
Message 4 of 11
4,990 Views

matKart
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Well i tried to switch for 3 g all manual settings
Message 5 of 11
4,989 Views

matKart
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
All manual settings i went through
Message 6 of 11
4,985 Views

Cleoriff
Level 94: Supreme
  • 131603 Posts
  • 839 Topics
  • 7618 Solutions
Registered:

Have you tried another manual network search?

Veritas Numquam Perit

Girl in a jacket
Message 7 of 11
4,983 Views

matKart
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I tried
Message 8 of 11
4,981 Views

MI5
Level 94: Supreme
  • 153540 Posts
  • 653 Topics
  • 29306 Solutions
Registered:
Call customer service and ask them to remove any roaming bars.
I assume you have got roaming turned on in your data settings?
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 11
4,968 Views

jonsie
Level 94: Supreme
  • 97589 Posts
  • 615 Topics
  • 7229 Solutions
Registered:

Have you recently upgraded or changed tariff ?

Did you by any chance have an iPhone before?

Check your apn, it should be  mobile.o2.co.uk

Message 10 of 11
4,947 Views