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MI5
Posts: 90,034
Topics: 539
Solutions: 11,751
Registered: ‎04-04-2012

Re: Roaming not working

on ‎18-11-2019 09:31

@Ezeh wrote:
I don't know why I can't make outgoing calls with my o2... Could someone help me with that please

@Ezeh 

Not without more info.

Probably best you contact customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Haysam
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Haysam
Posts: 1
Registered: ‎22-12-2019

Re: Roaming not working

on ‎22-12-2019 20:50

My iPhone X 4G not working in Europe
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MI5
Posts: 90,034
Topics: 539
Solutions: 11,751
Registered: ‎04-04-2012

Re: Roaming not working

[ Edited ]

‎22-12-2019 20:56 - edited ‎22-12-2019 20:56

@Haysam wrote:
My iPhone X 4G not working in Europe

@Haysam 

Try changing your data apn to "mobile.o2.co.uk"

If that doesn't work, contact customer services to check if any roaming bars are enabled Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Blomster
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Blomster
Posts: 1
Registered: ‎27-01-2015

Re: Roaming not working

on ‎03-02-2020 12:50

Once changed to new APN is there a different password to put in too?
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MI5
Posts: 90,034
Topics: 539
Solutions: 11,751
Registered: ‎04-04-2012

Re: Roaming not working

on ‎03-02-2020 13:23

@Blomster 

No, password doesn't change.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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