- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page


Roaming not working
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 31-12-2017 16:18 - last edited on 12-03-2019 10:58 by EmilieT
My roaming isn’t working in France. I have mobile data switched on and roaming on. The 3 G sign is on at the top of the screen. Still not working. Any thoughts?
It looks like you landed on a popular topic that many are viewing!
Why not register to our community to be able to ask related questions if you need additional help, and interact with other members?
See also here some information on how to get started with the community and what other great things you could do here as a member.
Solved! Go to Solution.

Re: Roaming not working
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 31-12-2017 16:22
If using an iPhone, change your data apn to "mobile.o2.co.uk"
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)


Re: Roaming not working
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 31-12-2017 21:23
It does sound like an iPhone problem. If so you need to change the apn back when you return.
Re: Roaming not working
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 03-01-2018 11:54
Hey @Anonymous are you still having issues with this?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?

Re: Roaming not working
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on
03-01-2018
19:26
- last edited on
22-04-2019
13:29
by
Marjo
All sorted. Thank you
Re: Roaming not working
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 04-01-2018 11:12
Great to hear @Anonymous! Glad this was resolved for you.
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
Re: Roaming not working
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 04-01-2018 11:21
@Anonymous wrote:All sorted. Thank you
Can you help others by saying exactly what your fix was please @Anonymous ?
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)


Re: Roaming not working
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 08-05-2018 07:10
I had the same issue but fixed it by changing my data apn to mobile.o2.co.uk, just like it was advised on this thread. Thank you
Re: Roaming not working
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 08-05-2018 07:39

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)


Re: Roaming not working
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 17-09-2018 15:37
and hey presto! It now works. Merci