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Level 1: Joiner
Posts: 1
Registered: ‎19-12-2017
Accepted Solution

Roaming in Greece

Last summer all my friends could use their roaming with no problems in Greece but with my O2 subscription I couldn't. Does anyone have any idea why and what could be done? Roaming was of course enabled on my phone but nothing happened. It works fine in Switzerland but not in Italy either, whereas again my friends were all fine

 

Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: Roaming in Greece

@MJ2 

Call O2 and check if there are any roaming bars on your account. 

If using an iPhone you also need the iData bolt on or change your apn to "mobile.o2.co.uk'

Manually selecting a different network and rebooting phone can also help in getting a connection.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 1
Registered: ‎23-09-2020

Re: Roaming in Greece

I can't make voice calls in Greece.
Can use data and text from my bundle, but no voice calls.
I have unlimited minutes in my bundle
Level 49: Rootin' Tootin' 
Posts: 6,993
Registered: ‎26-03-2014

Re: Roaming in Greece

Advice still applies @Mi8.
You can call the 0800 numbers in the link below:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Posts: 84,445
Topics: 580
Solutions: 4,303
Registered: ‎04-01-2009

Re: Roaming in Greece