on 03-08-2020 16:59
Last summer all my friends could use their roaming with no problems in Greece but with my O2 subscription I couldn't. Does anyone have any idea why and what could be done? Roaming was of course enabled on my phone but nothing happened. It works fine in Switzerland but not in Italy either, whereas again my friends were all fine
Solved! Go to Solution.
on 03-08-2020 17:24
Call O2 and check if there are any roaming bars on your account.
If using an iPhone you also need the iData bolt on or change your apn to "mobile.o2.co.uk'
Manually selecting a different network and rebooting phone can also help in getting a connection.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 09-12-2020 15:10
You can call the 0800 numbers in the link below:
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 09-12-2020 15:59
Are the calls back to the UK?
Do you possibly have a zero spend cap?