Roaming facility

[Anonymous]

How do I cancel my roaming facility. Will I be charged if my phone remains off?

[jonsie]

As long as you turn off mobile data in the settings then you won't be charged. If the phone is off then obviously no data will be used but that sort of defeats the object of taking the phone at all. Customer service should be able to unprovision roaming for you but it's better to call rather than use live chat.

[MI5 · Accepted solution]

O2 also offer cheap roaming rates to some countries with o2 travel.
You are only charged on the days you use the service.
https://www.o2.co.uk/shop/international/using-phone-abroad

[madasaf1sh]

Also remember if you ask customer service to deprovision roaming, you will not be able to make or receive calls whilst roaming, you should still receive texts.

[jonsie]

Yes, might as well leave the phone at home....