Roaming data chrges

[Anonymous]

How comes I spent £40 in less than 2 days without even using my phone in usa. What on earth did I get for my money. I am looking forward to completing this contract with O2 when I will be scrapping O2 from both this contract and my pay as you go phone. Total rip off charges and definitely the worst value for money service ever. I will never buy O2 products or services again

[Anonymous · Accepted solution]

The forum is awash with really good advice in what to do when taking a phone abroad.

Like using an local sim or setting up roaming and using wifi when available.

Turning off mobile and 3G data in your phone.

Turning off voicemail.

I'm sorry you feel the need to leave and don't forget to ask for your PAC code when the time is ready on completion of your contract. Check your new network supplies solid network signal and data coverage where you live ,work and commute.

Check out roaming costs for your next network too.

[perksie]

The charges would be about the same whoever you are with as O2 have to pay the foreign network that you have been connected with.

Without charges being raised by the USA network O2 would not know where you were or what you had been doing with the phone.

So I would suggest you look at the phone to see what has been using this data, which O2 don't charge for once it gets to £40.

Before this limit was brought in we were seeing bills running into thousands of pounds for data use abroad.

I would pay the charge and feel grateful O2 were watching your back.

All of the details for costs when abroad are on the main web site and we're here to help for anything you can't find.

[adamtemp64]

Unless you had turned cell / mobile data off and assuming you have a smartphone this will be a data charge.

Data roaming in the usa is £6 a mb up to the £40 cap so 6.666mb data uses up the £40 cap but then you can use up to 50mb in one charging period so very easy to spend the £40 cap in the usa without using the phone.

[jonsie]

To be fair you would get these data charges with any network if you didn't take the simple step of turning off mobile data and data roaming. Lots of info on here and the main website.