I have not been out of the UK but have received a bill for £260 for use of roaming data. Apparently I have been connected to manx telecoms, I have a Sony Experta S, and my roaming data was switched off.
When I phoned O2 they told me there was nothing to be done and I have to pay this charge.
How can they charge me, when I have not had roaming data switched on? O2 are supposed to text you when your roaming data changes, and I did not receive a text so was unaware that anything had changed.
Has anyone else had this problem and how was it resolved? Can anyone help me get my money refunded and stop this happening again.
Thank you
Di
