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Roaming - £20 for one photo upload to Facebook ... is this normal ..?

Anonymous
Not applicable

Hi, I wonder if anyone can help.  Recently visited Australia and I was out of credit (through roaming charges again).  I put a £20 top up on at 06:46, went online and posted a single photo and status to Facebook and I then got another message from O2 at 06:52 saying I was once gain out of credit.  I only have a couple of Apps set to use mobile data, no calls were made or received - the only thing was a single Facebook update (admittedly from Bondi Beach) and BANG ... £20 of credit is gone in a few seconds.  Is this normal ...?    

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MI5
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Unfortunately yes
Data abroad esp outside of EU is very expensive. Around £6 mb from memory.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Cleoriff
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Hi @Anonymous It would have been very expensive. Australia is a Zone 5 country and these are the costs

Roaming.PNG

 

You would have been far better using Wifi and sending pictures via messenger etc etc

Veritas Numquam Perit

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MI5
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Yeah thought it was £6 per mb 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
Yeah thought it was £6 per mb 😞

And obviously I have no need to point out that I was capturing and snipping that image before you rocked up and said one word..:smileywink:

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MI5
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Link to all International prices here http://international.o2.co.uk/internationaltariffs/travelling_abroad
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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That's one expensive Facebook status 

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Cleoriff
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@Anonymous wrote:

That's one expensive Facebook status 


I bet yours was cheaper than that @Anonymous I seem to remember you mentioning that you had a trip down under not so long back?....

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gindygoo
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Woaahhhh.... Turn off roaming lol that's mental!
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MI5
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It's only a very average 3mb photo......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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