Solved: Ringing

Anonymous · ‎22-04-2013

Nobody can call me,it just goes straight on to answering machine,iv'e got signal so whats going on.I have took my sim out and cleaned it.

Anonymous · ‎23-04-2013

I also called 1760 to turn off the voicemail.

View solution in original post

Anonymous · ‎22-04-2013

have you got it on a divert setting

perksie · ‎22-04-2013

Try extending the ringtone to 30 seconds:

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-to-Lengthen-Ringtime-on-any-O2-Mobile/m-p/36...

or dial 1760 to turn voicemail off.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎22-04-2013

Dial ##002# and try again to receive a call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-04-2013

What does that mean?

perksie · ‎22-04-2013

Have you got any call diverts to voicemail set?

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎22-04-2013

I'm not sure.All i know is my people are trying to ring me and they can't get through,it goes on to voice mail.They are sending me texts instead telling me.

perksie · ‎22-04-2013

Try turning it off as above.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎23-04-2013

Did you get this sorted ?

MI5 · ‎23-04-2013

@Anonymous wrote:
What does that mean?

It cancels all call diverts, ie sends calls to phone if you have previously diverted them somewhere else.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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