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Dazo67
Level 1: Joiner
  • 2 Posts
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I just joined PAYG. Ported NY new number. Can't seen to join rewards. Can't call as 25p and I am on big bundle and don't want to have to excess top up. Very poor experience so far am thinking of going back to giff gaff
Message 1 of 6
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Cleoriff
Level 94: Supreme
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MI5
Level 94: Supreme
  • 144206 Posts
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I thought calls to CS were free on BB tariffs ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
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Cleoriff
Level 94: Supreme
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@MI5wrote:
I thought calls to CS were free on BB tariffs ?

So did I....

Veritas Numquam Perit

Girl in a jacket
Message 4 of 6
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MI5
Level 94: Supreme
  • 144206 Posts
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Registered:
Who did you call for help on giffgaff?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
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Martin-O2
  • 8165 Posts
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Registered:

Hey @Dazo67 are you still having issues with this? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 6 of 6
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