Reviewing Order
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 06-05-2021 14:33
We'll process your order as quick as we can, so it will be in your hands
before you know it. And if you're itching for updates (which we're sure
you are), keep an eye on your inbox for news of its progress and
delivery.’ - I am wondering what id actually happening with the order because it said when i finished the order, that the order was under review and would be reviewed within 24 hours, but when i asked CS what this meant they mentioned a link on an email, which i didnt receive, as i had already gone through the credit check during checkout? I’m just so confused and growing inpatient with no knowledge of what is actually happening....
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 06-05-2021 14:39
- 24587 Posts
- 1078 Topics
- 3849 Solutions
on 06-05-2021 14:40
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 06-05-2021 14:40
@TCxxper2 You'll need to call customer service again and hopefully get someone who knows what they're doing, but there's also every chance that what you ordered is out of stock. O2 doesn't run a live stock reporting system, so even if it says the device is in stock when you order there's no way of knowing for sure.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 06-05-2021 14:42
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 06-05-2021 14:43
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 06-05-2021 14:54
Thank you for the tag @O2EmmaLouise
@TCxxper2 I will send you a private message, so we can look in to this further
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 06-05-2021 14:54
- 2 Posts
- 0 Topics
- 0 Solutions
on 27-08-2021 12:21
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-08-2021 12:21
Hi EmmaLouise,
I am also going through the same issue. My third party order said under review and it had taken £40 deposit straight away from my bank. Please would it be possible for an update.
Many thanks
- 2 Posts
- 0 Topics
- 0 Solutions
on 27-08-2021 12:23
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-08-2021 12:23
Hi O2Waqas,
I am also going through the same issue. My third party order said under review and it had taken £40 deposit straight away from my bank. Please would it be possible for an update.
Many thanks
- 1 Posts
- 0 Topics
- 0 Solutions
on 21-07-2022 19:28
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 21-07-2022 19:28
Did you get your order sorted? I've placed a new order today and its under review but they have took my upfront fee straight away

