on 01-04-2020 08:48
No means of Returns to o2. Webcaht down, 202 number not responding. 14 days time frame running out.
on 01-04-2020 08:54
You have to persevere with CS
You could try Skype on 0800 032 1402 if the usual numbers are busy
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
Veritas Numquam Perit
on 01-04-2020 08:59
on 01-04-2020 08:59
Another option here https://static-www.o2.co.uk/sites/default/files/2017-05/mobile_device_return_form.pdf