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Returns

sasaenia
Level 1: Joiner
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No means of Returns to o2. Webcaht down, 202 number not responding. 14 days time frame running out.

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Cleoriff
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@sasaenia 

You have to persevere with CS

 

You could try Skype on 0800 032 1402 if the usual numbers are busy

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@sasaenia 

Another option here https://static-www.o2.co.uk/sites/default/files/2017-05/mobile_device_return_form.pdf

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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