on 01-04-2020 08:01
How can I return newly ordered phone if customer service is closed down? Now one answer emails or lines. I emailed several times, message on Face book, without any response
I recently upgraded my phone but I am not happy and I want to change it.
O2 is closed down.
It is urgent matter as I am quarantine at home, i live alone, my old phone is broken and it won’t work soon and I use O2 Data. I will be cut of soon.
Please advice
on 01-04-2020 08:05
O2 is not closed down, just running at reduced staffing levels and is obviously very busy.
Please keep trying to call customer services on 202.
on 01-04-2020 08:13
on 01-04-2020 08:13
acording to email i recived form O2 Care mailbox - O2 Cutomes Service is closed down
on 01-04-2020 08:16
on 01-04-2020 08:16
No it's not. It's running a very reduced service Guide: How to find help & contact O2
Veritas Numquam Perit
on 01-04-2020 08:40
on 01-04-2020 08:40
email contact closed down years ago.
You can only call currently due to Coronavirus restrictions.