Returns labels for a repaif

[huskyaddict]

I need to return my handset for a repair. 

I cannot seem to get to the page where I give details and get labels and packaging sent out......I just keep going around in circles.

Can anyone give me the direct link to the appropriate page

Many thanks

[MI5 · Accepted solution]

@huskyaddict 

The website says to contact O2 for a prepaid label https://www.o2.co.uk/help/device-and-sim-support/device-repairs

All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

[huskyaddict]

Thanks.....that worked perfectly and helpful call handler too

[MI5]

You're welcome