@Biz
You need to inform O2 you want to change your mind and return the device to them.
Once your return is processed, you will be free to upgrade again to a different device.
This is because your device plan (which is a separate credit agreement) must be closed down by O2 first.
https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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