Solved: Re: Returning a iPhone 12

Chelsey · ‎05-09-2021

I upgraded to the iPhone 12 on august 24th (12 days ago) and since then have seen that the newest iPhone 13 is being released,I have read and believe that I am able to return my phone within 30days,there for I could upgrade to the 13 when it is released does anyone know if this is possible?

MI5 · ‎05-09-2021

@Chelsey

You only have 14 days to change your mind https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

30 days is if the device is faaulty.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎05-09-2021

@Chelsey

You only have 14 days to change your mind https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

30 days is if the device is faaulty.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Returning a iPhone 12

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived