Solved: Returning Products

ZerotheSnek · ‎18-10-2023

Hi.

Im currently Half way through a Pay monthly plan for a Galaxy Tablet (About 4 months i think) and i have decided i no longer need it. Can i return it and if so, are there any charges?

jonsie · ‎18-10-2023

No you can't return it

If you no longer wish to continue then you need to be aware that you are liable for all fees payable for the fixed term of your contract

If it's on a Refresh contract you just need to pay off the device plan

Guide: Cancelling Your Contract

Guide: How does O2 Refresh work?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎18-10-2023

No you can't return it

If you no longer wish to continue then you need to be aware that you are liable for all fees payable for the fixed term of your contract

If it's on a Refresh contract you just need to pay off the device plan

Guide: Cancelling Your Contract

Guide: How does O2 Refresh work?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Returning Products

Account issues

Keep old Phone number

Need PUK code

Lost sim card

Change payment date