Return

[LiamR]

Hi,

I called to inform of my wish to return my new phone on 13th April. Got an email the same day that the Jiffy bag has been dispatched and it would be here the next working day. It’s is now the 18th and no Jiffy bag.

Shall I just send it off in my own packaging I can find?

Thanks

[jonsie]

Info here how to package and a returns form with the address that you can download or print off @LiamR 

https://www.o2.co.uk/help/phones-sims-and-devices/our-returns-policy