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[Summet]

i sent a new phone back and it was recieved by o2 within days of order yet im being charged a full month rental and being threatened with redtriction if i dont pay im being mesded aboutbi was told 1st it would be credited 2nd it wouldnt i would have to pay what do i do

[Summet]

Help

[Cleoriff]

@Summet 

You need to contact O2 asap. All numbers are in this guide

Guide: Coronavirus Community Help and Support 

[Bambino]

@Summet I will tag the O2 Gurus. @O2Ryan, @O2Daniel Can you help?

[O2Ryan]

Hi @Summet ,

Thank you for getting intouch with us.

I have sent you a private message in regards to your query. Please reply to the private message when you can.

Many thanks.