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Return to different store

CorGre
Level 3: Thinker
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Is it possible to return an order to a different store? No store has a replacement product in store so going to have to order it online, so thought be easier just going to the closest store instead of the one bought at.

 

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MI5
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@CorGre 

At the discretion of the store manager so call ahead to check.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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CorGre
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Thank you... not sure if you would know this one, hoping you will as you do appear as the fountain of knowledge grin If a store doesnt have a device, can I complete an order instore and the phone be posted out? rather than me returning and having to order online?

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MI5
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@CorGre 

Usually the device would only be delivered to the store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
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CorGre
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ahhh so, I can order in store, and then it will be delivered in store for collection?

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MI5
Level 94: Supreme
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@CorGre 

Yes,, exactly that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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