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Judy2
Level 1: Joiner
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My account was terminated on 18 June by BT as I decided to transfer my internet account to EE and without thinking I asked for my mobile phone services to leave you to go EE also.

I am really sorry but this was a mistake am I able to re-instate my account with you ? 

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madasaf1sh
Level 78: King of Kings
  • 12016 Posts
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Registered:

@Judy2 

 

You will need to sign up for a new contract and then port the number back in from EE, unfortunately you will have to pay EE any termination fees in order to do so.. 

 

Guide: Migration & porting into O2 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12016 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Judy2 

 

You will need to sign up for a new contract and then port the number back in from EE, unfortunately you will have to pay EE any termination fees in order to do so.. 

 

Guide: Migration & porting into O2 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Judy2
  • 2 Posts
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Registered:

thank you for your help 

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