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Victorialousie8
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

I have no signal and I am not able to make calls Extra even after calling twice and being on the phone to customers services for over 30 minutes in total due to a mistake that one of your colleagues made with taking a payment. I need my phone up and running 

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gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:

You need to speak to the payment management team @Victorialousie8 

They can be reached by calling them on 0800 902 0217, which you can call using Skype as it is an 0800 number.

Guide: A Guide to Skype 

Alternatively you can message o2 using social media - links below.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:

You need to speak to the payment management team @Victorialousie8 

They can be reached by calling them on 0800 902 0217, which you can call using Skype as it is an 0800 number.

Guide: A Guide to Skype 

Alternatively you can message o2 using social media - links below.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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