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Anonymous
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Accepted Solution

Requesting a new sim card please

[ Edited ]

upon taking the simcard out of my mobile the sim has snapped and I need to request a new one to my home address.

Misunderstood the use of the community board! (Thought this was a one to one messenger)whoops. Thanks anyway

Posts: 73,380
Topics: 688
Registered: ‎14-01-2013

Re: Requesting a new sim card please

[ Edited ]

Hi @Anonymous Quickest way is to pop into your nearest O2 store and get a new sim. You wont have to wait for it to arrive then..They will swap the number for you as well...

Otherwise contact customer services 202 contract 4445 payg..

*The Game Is On*


Posts: 88,581
Topics: 535
Solutions: 11,470
Registered: ‎04-04-2012

Re: Requesting a new sim card please

Chat link is here @Anonymous

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 64: Magistrate
Posts: 12,668
Registered: ‎31-03-2010

Re: Requesting a new sim card please

@Anonymous If you decide to go in store, be sure to bring identification with you.

I DO NOT WORK FOR O2