Solved: Requesting a new phone

Christian1927 · ‎08-10-2021

Hi, i have a phone contract with you and with it i have full coverage. I need help on how to go about getting a new phone?

MI5 · ‎08-10-2021

@Christian1927

You can upgrade in your MyO2 https://mymobile.o2.co.uk/

by calling O2 Guide: Coronavirus Community Help and Support

or by going in to your nearest O2 store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-10-2021

@Christian1927

You can upgrade in your MyO2 https://mymobile.o2.co.uk/

by calling O2 Guide: Coronavirus Community Help and Support

or by going in to your nearest O2 store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Requesting a new phone

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived