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Anonymous
Not applicable

Hi ! please any help to find out when is the date of my renovation contract - monthly contract with O2 as I spend 40 minutes to do like someone told me to open my O2 account and it will be show all - no - it,s not working - any advice.  any help as I found another lovely phone on EE contract but firstly would like to cancel my one with O2 - am afraid that they can charge me with too much money 

Thanks .

Regards : 

Message 1 of 3
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Accepted Solutions

jonsie
Level 94: Supreme
  • 93177 Posts
  • 609 Topics
  • 6967 Solutions
Registered:
  • Open My O2 
  • Click on tariffs & allowances 
  • Scroll down to tariff and expand the plus sign. 
  • You will see your contract details and end date

Screenshot_20170515-103506.png

If you decide you want to end your contract there is a community guide to help you

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/td-p/566774

If all else fails then customer service can help you

http://www.o2.co.uk/contactus

Not sure if you are aware @Anonymous@ but this is a customer community with no link to customer service so we have no access to your account.

View solution in original post

Message 2 of 3
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2 REPLIES 2

jonsie
Level 94: Supreme
  • 93177 Posts
  • 609 Topics
  • 6967 Solutions
Registered:
  • Open My O2 
  • Click on tariffs & allowances 
  • Scroll down to tariff and expand the plus sign. 
  • You will see your contract details and end date

Screenshot_20170515-103506.png

If you decide you want to end your contract there is a community guide to help you

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/td-p/566774

If all else fails then customer service can help you

http://www.o2.co.uk/contactus

Not sure if you are aware @Anonymous@ but this is a customer community with no link to customer service so we have no access to your account.

Message 2 of 3
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Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

@Anonymous How are you getting on, did you manage to follow jonsie's advice above with the My O2 pages?

Message 3 of 3
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