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Reported lost phone and need a new SIM card

Leary
Level 1: Joiner
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I recently lost my phone. I would like to order a SIM card so I can access my mobile account, but I need to send to a friend address so they can give it to me in person when they visit me abroad. I only have email address : Bronaghleary1**Personal info**, please this is an urgent request

bronagh

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madasaf1sh
Level 67: Unsung hero
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@Leary 

 

This is a customer to customer forum and not customer services, 


You will need to contact customers on 202 or 0344 809 0202 and follow this guide Guide: Lost or Stolen O2 Device? - How to Report it 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5599 Posts
  • 32 Topics
  • 1801 Solutions
Registered:

@Leary 

 

This is a customer to customer forum and not customer services, 


You will need to contact customers on 202 or 0344 809 0202 and follow this guide Guide: Lost or Stolen O2 Device? - How to Report it 

 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Bambino
Level 78: King of Kings
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@Leary You need to report the sim as lost: Lost or Stolen O2 Device

O2 will only send a new sim to the registered address of the customer.

You can try enquiring with customer service via social media, but I think you'll get the same answer:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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