Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Anonymous
Posts: 0
Accepted Solution

Replacing my existing phone with a new one and keep my existing number.

I have a Xperia Z on £10.00 big bundle, just bought a Xperia Z5, put in a big bundle sim, how do I change new for old to keep my teriff and remaining top up?

Posts: 116,602
Topics: 573
Solutions: 16,159
Registered: ‎04-04-2012

Re: Replacing my existing phone with a new one and keep my existing number.

Just do a sim swop http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)