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Replacement sim

Kim1971
Level 1: Joiner
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on ‎06-01-2021 12:49

on ‎06-01-2021 12:49

My old sim is faulty so I have received a new one and rang the constant number for it to be activated 3 days. As of yet still no luck. I can't receive texts to do this online as I have no network. Everytime I now ring I just get through to the automated service that tells me to go online. Can anyone please advise. Thanks
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MI5
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on ‎06-01-2021 12:58

on ‎06-01-2021 12:58

@O2Lisa or @O2Daniel may be able to help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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O2Lisa
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on ‎06-01-2021 13:01

on ‎06-01-2021 13:01

Thanks for the tag @MI5 

I'll message you privately @Kim1971 and get this sorted for yousmiling

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Kim1971
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on ‎06-01-2021 16:26

on ‎06-01-2021 16:26

That would be great. Thanks
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