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Replacement sim

Twinks
Level 1: Joiner
  • 1 Posts
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Registered:
I need a replacement sim as my daughter has lost hers when shopping phones. O2 wont answer my call as they see it an non essential. So now I'm paying for o2 contract sim but cannot use the phone. Any ideas how I can get a replacement
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MI5
Level 94: Supreme
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https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
Level 66: Unequalled
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Registered:
You need to report the sim lost otherwise you will be liable for all charges incurred.
Call one of the numbers in the link above and stay on the line until all of the options have gone @Twinks.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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