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Replacement Sim card

JohnJ
Level 1: Joiner
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At the Weekend I misplaced my sim card whilst decorating my bedroom and still have not been able to locate it.  I am looking to get a replacement sim and am just struggling to get it done through the o2 website.

 

Mr John Just. 

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Cleoriff
Level 94: Supreme
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Hi @JohnJ 

IIf you have lost a sim or device you have to report it via this link https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

Then you will be sent a new sim after they have barred the one lost...

So you need to call customer services via this link Guide: How to find help & contact O2 

Best of luck and welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122359 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @JohnJ 

IIf you have lost a sim or device you have to report it via this link https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

Then you will be sent a new sim after they have barred the one lost...

So you need to call customer services via this link Guide: How to find help & contact O2 

Best of luck and welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket
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Martin-O2
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You should be fine if you follow the above advice @JohnJ but if you have any further questions or issues please let us know. slight_smile

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