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Level 1: Joiner
Posts: 1
Registered: ‎05-11-2017
Accepted Solution

Replacement Sim card

At the Weekend I misplaced my sim card whilst decorating my bedroom and still have not been able to locate it.  I am looking to get a replacement sim and am just struggling to get it done through the o2 website.


Mr John Just. 

Posts: 99,107
Topics: 765
Registered: ‎14-01-2013

Re: Replacement Sim card

[ Edited ]

Hi @JohnJ 

IIf you have lost a sim or device you have to report it via this link https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

Then you will be sent a new sim after they have barred the one lost...

So you need to call customer services via this link Guide: How to find help & contact O2 

Best of luck and welcome to the forum Welcome

*The Game Is On*

Community Manager
Posts: 7,522
Registered: ‎18-02-2016

Re: Replacement Sim card

You should be fine if you follow the above advice @JohnJ but if you have any further questions or issues please let us know. slight smile

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