Solved: Re: Replacement Sim Card

jjdp · ‎03-01-2019

What's the easiest way to replace a lost/stolen sim card but retain the same phone number? Can I order one online?

Thanks

J

MI5 · ‎03-01-2019

@jjdp you must report the loss which will provide you with a replacement https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-01-2019

@jjdp you must report the loss which will provide you with a replacement https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎03-01-2019

@jjdp They will send the new SIM card to you with the number on it already I believe

MI5 · ‎03-01-2019

Yeah all explained in the link.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Replacement Sim Card

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account