Repair

[follymew]

Had a O2 repair go in on the 6july, had a text from them on 9th saying they have to order parts if do not come in 3 days they will send me a replacement phone. Have rang repairs up 4 time feel like being taken for a ride as it is three weeks now. What can I do now been told it is going to be another week

[MI5 Level 94: Supreme · Accepted solution]

You could keep chasing them and / or make a complaint.
Details at bottom of this link http://www.o2.co.uk/contactus

[Bambino]

@follymew You'll just have to persist. If nothing else, you should definitely have been offered a temporary phone to use. https://www.o2.co.uk/how-to-complain

[Anonymous]

They are notoriously known for being rubbish & not actually fulfilling what they are supposed to do